Employee Performance Evaluation

Before evaluation begins goals and objectives must already be established so a standard exists to compare.

Functions of performance evaluations (Cherrington, D.J. [1995] The Management of Human Resources [4th ed.]. Englewood Cliffs, NJ: Prentice Hall.)

  • Guide human resource actions: Hire, fire, promote. Defend decisions.
  • Reward employees: Reinforce
  • Personal development: Information
  • Identify training needs
  • Integrate human resource plan: New positions, etc.

Evaluation methods (Cherrington)

  • Classification procedures: Categories such as outstanding, superior, excellent, etc.. Classify person into one of categories. Easy but unreliable.
  • Ranking: Compare to others
  • Graphic rating scale: Select characteristics and scale. (See sample employee evaluation form) Suggestions?
  • Critical incidents: Descriptions by qualified observers. Identify which categories relate to effective performance. Give evaluators general categories to evaluate performance to them to record positive or negative. Place in file.
  • Weighted checklist: Use critical incident to make. Total check mark on evaluators checklist.
  • Behaviorally Anchored Rating Scale (BARS). Scale 1-7 describe each behavior in an area. Develop several BARS for different aspects of job.
  • Forced choice: 2 statements. Check most descriptive. Both appear equally favorable but one describes outstanding performer.

Evaluating considerations

  • Halo effect: One characteristic influences others
  • Leniency strictness: Tendency for extremes which cancel out
  • Central tendency: All average
  • Inflated rating: Mark excellent or good
  • Little things should not outweigh the big things. Do not see a spot on the window that needs cleaning when the whole building is burning down.

Areas of evaluation in PE

  • Athletics: Make sure performance is based on educational goals and objectives. Should it be this way in pro sports?
  • Academics: How do you evaluate teachers? So many factors there is no valid system. Do best possible. Can’t measure product.
  • Staff: Student workers, secretaries, maintenance.
  • Student: Majors, classes.
Evaluators: The best approach is usually a 360 evaluation, whereby several people provide input:

  • Administrator evaluating subordinates:Measure all professional efforts excluding teaching and weigh according to worth in meeting department goals.
  • Subordinate evaluation of superiors: e.g. student evaluation of teachers. One problem is inferiors don’t know all facts about decisions. Superiors have a problem evaluating they don’t understand their subordinates position.
  • Peer evaluation: Positives usually outweigh the negatives.
  • Self evaluation: e.g. personal journals. 

Must do more than evaluate. Give suggestions for improvement and follow up on suggestions.